Location was good; we were only 10 minutes from the Cleveland Zoo. Plenty of restaurants nearby. The breakfast included was fine; typical "eggs" and turkey sausage patties, but at least there was a wide variety of choices (drinks, oatmeal bar, waffle maker) and a nice dining area. The pool was small but clean (I had two little ones with me). BUT: the staff was SO NICE!!!! I mean, everyone we had contact with was so nice to the kids and seemed genuinely so. Thanks for a good experience!
Cathy
2024年3月
Pamela was the first point of contact with this hotel before arriving. The highest level of customer service was given. The second point was with Samantha awesome assistance and again great customer service. The third contact was with DeAndre. He was the icing on the cake for one of the best hotel stays we have ever had. DeAndre was courteous from our point of entrance until we ended our stay. Then finally Pamela thanked us while we were really thanking her for a great time due to the great hospitality we received. We will return without hesitation. Thank you again for a WONDERFUL hotel stay.
Duncan
2023年3月
I selected this hotel because of its proximity to nearby running trails. There is a quarter-mile outdoor gravel track behind the hotel, the Big Creek Parkway trail about a half-mile away and a very good fitness center with three treadmills at the hotel. The staff was very friendly and helpful, the room was quite nice and the complimentary breakfast and afternoon beverage were much appreciated. My wife also took advantage of the indoor pool.
Jackson
2023年12月
First of all the hotel staff are amazing. From the desk to the cleaning staff to the breakfast staff, everyone was absolutely wonderful. The desk accommodated 2 rooms next to each other and the breakfast staff made my son a waffle when it wasn't an option. The rooms are clean and spacious and the fitness center is well equipped. There is a nice small pool for the kids to play in as well. The hotel is right off the highway and close to Cleveland. The staff are the highlight of this hotel!
Katkra
2022年11月
the staff was very friendly and helpful throughout my staff. rooms were cleaned regularly and I always plenty of towels and such.
Aleta
2023年6月
Rooms are always nice and clean in beds are comfy
Corrie
2022年12月
Best stay in Cleveland! The hotel was clean, staff was friendly, and the breakfast was great! Will definitely recommend this hotel to any who are staying in Cleveland but don’t necessarily stay downtown. 5 minute drive to a shopping center, with good variety of food around. 10 minutes away from all downtown activities. 10/10 experience
Megan
2023年10月
Breakfast buffet was very good. It was very clean. Staff was good.
Larry
2024年12月
The staff was friendly and the facility was clean.
Katherine
2024年7月
Comfortable, clean and good breakfast choices
Linda
2024年7月